Ever since we started Shoppero.com we had to explain to many people why we are relying on Amazon EC2 and S3 even though there is no SLA available. We figured that Amazon will make a big effort to assure that the services will be running all the time and that they’d be better at keeping the systems running than us as a small startup without a big sysadmin department.

Well, now Amazon has announced the Amazon S3 SLA and while this is just a small document, we feel even better now, knowing that we’d get at least some credits on future payments in the case of a downtime. Sure, this is not as much of an SLA which large corporations would require from their provider, but for us it is a step into the right direction.